Pure Peninsula Spa

Policies and Procedures

Your Appointment

Please plan to arrive 10 minutes prior to your reservation to allow time for checking in, using the restroom, and getting settled.

Late Arrivals

In order to remain on schedule for all of our clients, we may shorten your service time if you are late for your appointment. If you arrive 15 minutes or later, you will forfeit your appointment.

Cancellations

Please provide at least 24 hours notice if you need to reschedule or cancel an appointment to avoid the full appointment fee to be billed to the reserving credit card. We can be reached either by phone at (360) 900-8221 or email at info@purepeninsulaspa.com if you need to reschedule.

Personal Articles

We are not responsible for loss or damage to personal articles including clothing or accessories.

Cell Phones

We request that you turn your cell phones to vibrate or silent and only conduct a conversation in the foyer or outside. We want Pure Peninsula Spa to be a tranquil and stress-reducing experience for all.

Gratuities

Please feel free to tip your nail technician if you feel they have provided you with exceptional service. 

Forms Of Payment Accepted

We are happy to accept Mastercard, Visa, Debit Cards, and Cash. We do not accept personal checks, American Express or Discover Card.

Product Returns Or Exchanges

All product returns must be within 30 days. Store credit will be issued for opened products and a full refund will be issued for unopened products.

*SOME PRODUCTS ARE NOT RETURNABLE. PLEASE CONSULT WITH YOUR NAIL TECHNICIAN.

Children

Children under 8 years old, who are not receiving a service, must be supervised by an adult not receiving a service and remain in common areas. Children under 8 are not allowed in the salon at any time.

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