Policies and Procedures
Your Appointment
Please plan to arrive 10 minutes prior to your reservation to allow time for checking in, using the restroom, and getting settled.
Late Arrivals
In order to remain on schedule for all of our clients, we may shorten your service time if you are late for your appointment. If you arrive 15 minutes or later, you will forfeit your appointment.
Cancellations
Personal Articles
We are not responsible for loss or damage to personal articles including clothing or accessories.
Cell Phones
We request that you turn your cell phones to vibrate or silent and only conduct a conversation in the foyer or outside. We want Pure Peninsula Spa to be a tranquil and stress-reducing experience for all.
Gratuities
Please feel free to tip your nail technician if you feel they have provided you with exceptional service.
Forms Of Payment Accepted
We are happy to accept Mastercard, Visa, Debit Cards, and Cash. We do not accept personal checks, American Express or Discover Card.
Product Returns Or Exchanges
All product returns must be within 30 days. Store credit will be issued for opened products and a full refund will be issued for unopened products.
*SOME PRODUCTS ARE NOT RETURNABLE. PLEASE CONSULT WITH YOUR NAIL TECHNICIAN.
Children
Children under 8 years old, who are not receiving a service, must be supervised by an adult not receiving a service and remain in common areas. Children under 8 are not allowed in the salon at any time.
